1. General
- All prices listed are in AUD and are inclusive of GST unless otherwise stated.
- Prices are subject to change at any time without prior notice.
- The most current price list is available at reception or upon request.
2. Memberships & Passes
- Memberships are non-transferable and may only be used by the registered member.
- Casual passes and class packs are valid for the duration specified at the time of purchase.
- Unused sessions or memberships are non-refundable and cannot be exchanged for cash.
3. Payments
- Full payment is required prior to accessing gym facilities, classes, or personal training sessions.
- Accepted payment methods include cash, EFTPOS, credit/debit card, and approved direct debit arrangements.
- Direct debit members must ensure sufficient funds are available. Failed transactions may incur additional fees.
4. Cancellations & Refunds
- Memberships and services are generally non-refundable once commenced.
- Personal training sessions or classes must be cancelled at least 24 hours in advance to avoid being charged.
- Missed sessions without notice will be forfeited.
- Requests for refunds due to medical or exceptional circumstances will be assessed on a case-by-case basis (supporting documentation may be required).
5. Freezes & Suspensions
- Memberships may be temporarily suspended (frozen) upon request for a minimum period (2 weeks) and a maximum duration as determined by management. (4 weeks).
- A small administration fee may apply to account freezes.
- Requests must be submitted in writing.
6. Expiry of Packages
- Class packs, personal training packages, and special offers have strict expiry dates.
- Extensions will only be considered in exceptional circumstances and at management’s discretion.
7. Promotions & Discounts
- Promotional offers are valid for a limited time and cannot be used in conjunction with any other offer unless stated.
- Discounts apply only to the specified services and are not transferable.
8. Facility Use
- Members must comply with all gym rules, policies, and staff instructions.
- Dynamic Muscle and Fitness Centre reserves the right to refuse entry or cancel memberships for inappropriate behaviour, misuse of equipment, or breach of terms.
9. Liability
- All members train at their own risk.
- Dynamic Muscle and Fitness Centre is not liable for any injuries, loss, or damage to personal property sustained while using the facility, except where required by law.
10. Price Changes
- Prices for memberships, services, and products may be reviewed periodically and adjusted at the discretion of management.
- Existing memberships may be subject to price changes with appropriate notice as required under applicable agreements.
11. Contact
For any enquiries regarding pricing or these terms, please contact:
Dynamic Muscle and Fitness Centre